Cancellation & Refund

This pricing policy is applicable to the training courses of Project Information Portal available on the www.training24.in . All rates quoted are in Indian National Rupee (INR). All courses are for educational purpose only.

Cancellation and Changes of Course:

Any cancellations or changes to registration of courses made through Training24 must abide by our modification and cancellation policy, including any refunds. You can contact Training24 IVR, to process any requests concerning cancellation or changes.

Payment Modes:

Training24 allows the registrants to pay for the training courses by any of the following methods:

  1. Cheque
  2. Demand Draft
  3. RTGS (Real Time Gross Settlement)
  4. ECS (Electronic Clearing Service)
  5. CCSI (Credit Card Standing Instruction)
  6. NACH (National Automated Clearing House)

Training24 does not encourage/prefer for payments to be made in cash. Any cash payments made to Training24 by the registrant shall be done at their own risk, without any recourse to Training24. The registrants must not share any banking or sensitive personal information with any employee of Training24, as per the Information Technology Act, 2000.

Charges & Fees

Here are the fees for the courses offered by us:

Training Course NameFee
ElectricianINR 10,000/-
MarketingINR 10,000/-
Insurance & BankingINR 10,000/-

Cancellation/Refund Policy:

At Training24, we want you to be satisfied with your learning experience. This Cancellation/Refund Policy outlines the terms and conditions for cancellations and refunds of our video courses.

Course Enrollment:

When you enroll in a course on Training24, you gain instant access to the course materials. By accessing the course content, you acknowledge that the course has been delivered and that the service has been provided.

Refund Eligibility:

We offer a refund within [X] days from the date of purchase, provided that you meet the following criteria:

  • You have not accessed or completed more than [X]% of the course content.
  • Your refund request is made within the eligible refund period.
  • Refunds are not available for courses that have been accessed significantly or completed beyond the eligible refund threshold.

Submitting a Refund Request:

To request a refund, please contact our support team through the contact form on our website or by [email/phone]. Please provide your purchase details and a reason for your refund request.

Processing of Refunds:

Once your refund request is received and approved, we will initiate the refund to your original payment method. Please note that it may take [X] business days for the refund to be reflected in your account.

Course Exchanges:

In certain cases, we may allow you to exchange a course for another course of equal or lesser value. Course exchanges are subject to approval and the same refund eligibility criteria mentioned above.

Exceptions:

The following situations may be exempt from our refund policy:

Courses purchased during a promotional period clearly marked as non-refundable.

Courses purchased through third-party platforms or resellers. Refunds for such purchases are subject to the policies of the respective platform or reseller.

Modifications to the Refund Policy:

We reserve the right to modify or update this Cancellation/Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website.

If you have any questions or need assistance regarding our cancellation/refund process, please contact our support team